Privacy Policy

MojaSpin Privacy Policy – How your information is collected, stored, and kept secure

Your personal data matters to us. MojaSpin never collects your information unnecessarily or sells it to third parties. This policy explains exactly what data we keep, why we keep it, and how it is protected.

Last Updated: 1 January 2026 Bengali Version Estimated reading time: approximately 8 minutes
At a Glance
Your Data Is Never Sold
SSL Encryption Active
Right to Erasure
User Cookie Controls
GDPR Compliant
SSL 256-bit Encryption
AES-256 Data Storage
Your Data Is Never Sold
GDPR Compliant
Full User Control

How We Respect Your Privacy

🔐
End-to-End Encryption

Every transaction and piece of personal information you share is protected by SSL 256-bit encryption. No third party can access or read this data.

🚫
Data Sales Prohibited

MojaSpin never sells your personal data to marketers or third parties. This is our commitment — not just a statement.

👁️
Transparent Data Usage

What data is collected, why it is collected, and how long it is retained — all of this is clearly explained in this policy. There is no hidden data collection.

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Right to Erasure

You may request that all your personal data be deleted. We will complete the process within 30 days.

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Cookie Controls

You have full control over which types of cookies you accept. Everything except essential cookies is optional.

📋
Regular Audits

MojaSpin's data security practices are audited twice a year by independent security experts.

1

What Types of Information Do We Collect?

MojaSpin only collects the information genuinely necessary to provide its services. We do not believe in collecting data beyond what is needed.

Information You Provide Directly

Information you provide during registration and account use:

Data TypePurposeMandatory?
Full NameAccount Identity & Payout VerificationYes
Date of BirthAge Verification (18+)Yes
Mobile NumberVerification & Support ContactYes
Email AddressAccount NotificationsYes
National ID CardKYC Verification (where applicable)Conditional
Payment InformationDeposit & Withdrawal ProcessYes

Automatically Collected Information

Certain technical data is collected automatically when you use the platform. This includes your device type, browser version, IP address, page visit timestamps, and session data. This information is used primarily to maintain security and improve platform performance.

We never store your full financial card details. All payments are processed through a PCI-DSS certified gateway.

2

Why is your data used?

MojaSpin uses your data only for legitimate and necessary purposes. The reason for each use is clearly outlined below:

  • Account Management: For registration, login, profile updates, and password recovery.
  • Financial Transactions: For processing deposits, withdrawals, and bonus distributions.
  • Identity Verification: To prevent money laundering and verify user age.
  • Customer Support: To resolve your questions and complaints.
  • Security: To detect fraud and unlawful activity.
  • Service Improvement: To analyze and improve the user experience.
  • Legal Obligation: To meet regulatory requirements.

⚠️ To be clear: MojaSpin never shares your information with third parties for ad sales or targeted marketing.

3

Who may your data be shared with?

Your information may be shared with certain trusted parties in limited, specific circumstances. Such sharing is always governed by strict confidentiality agreements.

Payment Processors

Data is shared with bKash, Nagad, Rocket, or your bank only as needed to process transactions. It is used solely to complete payments and prevent fraud.

Game Software Providers

Pragmatic Play, Evolution, and other game providers receive only an anonymized ID necessary for operating the games. Your full name and personal details are never shared with them.

Legal Obligations

We are legally required to provide information in response to a valid court order or lawful request from a law enforcement authority. In such cases, we share only the specific data requested — nothing more.

4

How long is data retained, and how is it kept secure?

MojaSpin's servers are fully encrypted and protected by multiple layers of firewalls. Only authorized personnel may access data, and only for designated purposes.

Data Retention Period

  • Active account data: retained until the account is closed.
  • Financial transaction records after account closure: 5 years (as required by law).
  • KYC documents: retained for 3 years after account closure.
  • Log files and technical data: up to 12 months.
  • Marketing communications data: deleted immediately upon withdrawal of consent.

Technical Security Measures

  • SSL/TLS 1.3 encryption – applied to all communications.
  • AES-256 encryption – applied to all data stored in the database.
  • Multi-Factor Authentication – required for admin access.
  • Automated Intrusion Detection System (IDS/IPS).
  • Annual third-party security audit.

In the event of a data breach, MojaSpin will notify affected users via email and SMS within 72 hours.

5

Cookies & Tracking Technologies

MojaSpin uses cookies on its website to ensure platform functionality and enhance your experience. Cookies are small files stored in your browser.

Optional cookies can be disabled at any time through your browser settings. Please note that some features may not function properly as a result.

6

Your Privacy Rights

As a MojaSpin user, you have a number of rights over your own information, all of which we actively uphold.

Right to Know

You can request a full list of all personal data we hold about you.

Right to Rectification

You can request a correction to any inaccurate information at any time.

Right to Deletion

You may request deletion of your personal data after your account is closed.

Right to Restrict Processing

You may request to restrict the use of your data for specific purposes.

Right to Portability

You can download your data in a machine-readable format.

Right to Object

You may object to marketing communications or profiling.

To exercise these rights [email protected]. We will respond within 30 days.

7

Third-Party Links & Services

The MojaSpin platform may include links to third-party services such as payment gateways or game software providers. These third parties operate under their own privacy policies, which MojaSpin has no control over.

We only work with reputable, well-known service providers, each of whom has a signed Data Processing Agreement (DPA) in place. That said, it is advisable to review their own policies before using any third-party services.

8

Privacy of Minors

MojaSpin strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal data from minors.

If we suspect that a minor's data is present in our system, we will delete it immediately and close the associated account. If you have reason to believe this has occurred, please contact us right away.

9

Privacy Policy Updates

MojaSpin may update this policy from time to time. For significant changes, registered users will be notified in advance by email. Minor changes will only be reflected in an updated date on the page.

Continuing to use the platform after any update constitutes your acceptance of the revised policy. We recommend reviewing this page from time to time.

10

Contact – Privacy Enquiries

For any questions, complaints, or to exercise your rights regarding this Privacy Policy, please reach out through the following:

  • Email: [email protected] (privacy-specific enquiries)
  • General Support: [email protected]
  • Live Chat: Click the support icon on the platform
  • Response Time: Up to 30 calendar days

This Privacy Policy was last updated on 1 January 2026. Previous versions are available upon request.

General FAQ

MojaSpin generally does not charge any platform fee for withdrawals. However, your chosen payment method may carry its own network fees — for example, USDT transfers may incur blockchain gas fees, while bKash or Nagad withdrawals are typically free. As for limits: you can withdraw a minimum of ৳500 and a maximum of ৳20,00,000 per day. KYC-verified accounts may withdraw up to ৳1 crore per month. For larger amounts, identity verification may be required on your first withdrawal, which is usually completed within 24 hours.

All active promotions and bonus offers on MojaSpin can be found in the Promotions section — accessible directly from the top menu after logging in. This is where you'll find welcome bonuses, reload bonuses, cashback deals, and special event offers all in one place. In terms of updates: regular offers are refreshed once or twice a week, while special offers for major tournaments or festive events are added separately. When a new offer goes live, you'll receive an SMS or email notification on your registered mobile number — so keep notifications enabled to stay on top of every deal.

Your Data Is Secure – Play with Confidence

Your privacy is our top priority at MojaSpin. Register today on a platform you can trust and enjoy a safe gaming experience.

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